Privacy policy

Luxe Drive Finders (“we”, “us”, “our”) is committed to protecting the privacy of all visitors and clients. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website (www.luxedrivepro.com) and our services.

By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Vehicle preferences and inquiry details

  • Payment information (processed securely via third-party providers)

  • IP address and browser type

  • Site usage data (via analytics tools)

Information may be collected through contact forms, service request submissions, payment processes, or cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and fulfill service requests

  • Personalize sourcing recommendations and consultations

  • Process payments and deliver invoices

  • Improve our website’s functionality and user experience

  • Comply with legal and regulatory obligations

  • Communicate with you about new offerings or updates (only if consent is given)

We never sell your personal data to third parties.

3. Data Storage and Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. These include encrypted data storage, restricted staff access, and secure third-party payment processors.

Data is stored on secure servers and retained only as long as necessary for operational, contractual, and legal purposes.

4. Sharing of Information

We may share your personal information only with:

  • Trusted service providers (e.g., vehicle inspectors, import agencies, logistics teams)

  • Legal or regulatory authorities when required by law

  • Third-party analytics providers (only anonymous usage data)

All third parties are contractually bound to maintain data confidentiality and comply with privacy standards.

5. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us enhance your browsing experience and track usage data.

Types of Cookies We Use:

  • Essential Cookies: Required for basic site functionality

  • Performance Cookies: Used to analyze site traffic and performance

  • Functional Cookies: Store user preferences for a smoother experience

  • Third-Party Cookies: Provided by services such as Google Analytics

By continuing to use our site, you consent to the use of cookies. You can manage or disable cookies in your browser settings at any time.

6. GDPR Compliance

Under the General Data Protection Regulation (GDPR), individuals within the European Union have specific rights related to their personal data. We fully respect and uphold these rights for all users.

Your Rights Under GDPR:

  • Right to Access: You may request access to your personal data.

  • Right to Rectification: You can request corrections to inaccurate information.

  • Right to Erasure: You can ask us to delete your personal data when legally permitted.

  • Right to Restrict Processing: You may limit how we use your data under certain conditions.

  • Right to Data Portability: You have the right to obtain your data in a portable format.

  • Right to Object: You may object to the processing of your personal data at any time.

To exercise these rights, contact us at support@luxedrivepro.com. We will respond within 30 days of receiving your request.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that data from a child has been submitted, we will delete it immediately.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted to this page. We encourage you to review this policy periodically to stay informed.

9. Contact

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

Email: support@luxedrivepro.com
Website: www.luxedrivepro.com